All products sold on cozystepmats.com are provided as is and as available. CozyStepMats makes no warranties, express or implied, regarding the fitness of any product for a particular purpose beyond what is described in the product listing.
Product Representation & Color Accuracy
Product images on this website are representative of the item and are taken under controlled lighting. Actual colors may vary from what appears on your screen due to:
Monitor calibration, brightness settings, and color profiles
Ambient lighting conditions at your location
Dye lot variation between separate runs
This is particularly relevant for colorways such as Bordeaux, Bluestone, Navy, and Evergreen, which have a wide range of perceived saturation depending on the display.
Dimensional variances of ±0.5 inch from stated measurements are within normal tolerance for woven and cut-pile mat construction. These are not defects and do not qualify for return on that basis alone.
Directional shading — visible changes in color depth when a mat is viewed from different angles — is an inherent characteristic of cut-pile construction and is not a manufacturing defect.
Usage & Safety Responsibility
Mats placed outdoors may experience color fading or fiber degradation with extended direct UV exposure. Rotate mats periodically to reduce uneven wear. CozyStepMats is not responsible for deterioration caused by weather exposure beyond normal outdoor doormat use.
Mats are designed for entryway use. CozyStepMats is not liable for injury, damage, or loss resulting from improper use, improper installation, or use in environments for which the product is not designed.
Keep mats and packaging materials away from children and pets. CozyStepMats is not responsible for incidents involving unsupervised use.
Errors, Shipping & External Delays
CozyStepMats reserves the right to correct errors in product listings, including pricing mistakes, inaccurate descriptions, or stock status errors. Orders placed based on erroneous information may be cancelled, and any charge will be voided.
Delivery timeframes are estimates. CozyStepMats is not liable for delays caused by carrier operations, severe weather, natural events, peak shipping periods, or incorrect delivery addresses provided by the customer.
Limitation of Liability & Governing Law
To the fullest extent permitted by law, CozyStepMats shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the purchase or use of products sold on this website.
This disclaimer is governed by the laws of the State of Texas, without regard to conflict of law provisions.
